Privacy Policy

1. Pro Mirror Market Privacy and Security Policy

Pro Mirror Market ("we", "us" or "Pro Mirror Market"), is an international business company registered in Saint Lucia under registration number: 2023-00068. We help traders and Introducing Brokers achieve their business goals and personal ambitions.

Our business is built on integrity and trust, offering an industry leading combination of dynamic products, competitive trading parameters and premium, one-on-one service. It is Pro Mirror Market' mission to enable the personal ambitions and business goals of FOREX traders and IBs, through underpinning dynamic products with competitive trading parameters and a premium customer experience.

2. Commitment

Pro Mirror Market is committed to protecting the privacy of all personal information which it obtains from you, including the information obtained during your visits to this website or the provision of other services to you. Pro Mirror Market will only use your personal information in accordance with this Privacy and Security Policy and otherwise in accordance with the Privacy and Data Protection Act in Santa Lucia.

3. Pro Mirror Market Collect Personal Information

Pro Mirror Market collects certain personal information in order that it may meet the needs of its customers. By collecting certain personal information, Pro Mirror Market can monitor and improve the services which it offers to its existing and potential customers. We will use this information for the following purposes: establishing and maintaining your account, providing our services to you, improving our services, regulatory notifications and marketing.

4. What Information Does Pro Mirror Market Obtain?

Pro Mirror Market will collect and hold information about you when you complete an online application or other type of form or access and trade on your account through this website or another service, we provide to you. Pro Mirror Market may derive information from your use of this website or another service we provide to you and may store this information with your personal profile. This information may include site areas visited, pages viewed, frequency and duration of visits, types of transactions conducted, documents downloaded and other websites which may have referred you or to which you link.

5. How Will Pro Mirror Market Use This Information?

Pro Mirror Market may use such information for any one or more of the following purposes:

•To provide the services to you that you have requested including processing transactions.
•To confirm your identity.
•To maintain your personal profile; to manage your account.
•To contact you when necessary or appropriate in relation to the services being provided to you.
•To keep you updated whilst you are a customer in relation to matters such as contracts you have traded and activities of Pro Mirror Market.
•To manage and administer the products and services provided to you.
•To provide you with information regarding the products and services offered by Pro Mirror Market; to develop an understanding of the products and services that you may be interested in obtaining from Pro Mirror Market.
•To provide you with information or opportunities that we believe may be relevant to you.
•To tailor the website or other service we provide to you to your needs and interests; and
•To create anonymized statistical data.

You consent to Pro Mirror Market using your personal information for the above stated purposes. You also consent to Pro Mirror Market transferring your personal information out of Saint Lucia where this is necessary for Pro Mirror Market to fulfill its contractual obligations to you. Please note that Pro Mirror Market only transfers personal information to organizations out of Saint Lucia if Pro Mirror Market has assessed the organization as having appropriate controls and safeguards in place to protect your personal data.

6. Who May Pro Mirror Market Disclose This Information To?

Pro Mirror Market may be required to provide your personal information to the regulator and government bodies from time to time. Pro Mirror Market may also disclose your personal information to:

•Financial institutions and other similar organizations that ideals within the course of its corporate activities, or those that are nominated by you.
•External service providers and professional advisers (which may be located overseas) that provide services to Pro Mirror Market.
•Any organization at your request or any persons acting on your behalf, including your financial adviser, broker, solicitor or accountant.
•Any third parties where this is necessary to process a transaction or provide services which you have requested; or
•Any authority to whom Pro Mirror Market is required to disclose such information by law.

Please note that Pro Mirror Market does not sell or provide your personal information to third parties for marketing purposes.

7. Updating Your Information

You may inform Pro Mirror Market at any time that your personal details have changed or that you wish Pro Mirror Market delete personal information we hold about you by emailing us. Pro Mirror Market will change or delete your personal information in accordance with your instructions, except to the extent that we are required to hold your personal information for regulatory or legal purposes, to provide you with the services you have requested or to maintain adequate business records.

8. Links

When you use this website or other service we provide to you, you may be able to link to other websites. This Privacy Policy does not apply to those sites. Pro Mirror Market encourages you to read the privacy policies on such sites.

9. Cookies

Pro Mirror Market uses cookies to gather information about your access to this website and other services we provide to you. Cookies are small pieces of information which use a unique identification tag and are stored on your device as a result of you using this website or other service, we provide to you. When cookies are used by us, they collect statistical and information about how you use our services. Most internet browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to have your computer notify you each time a cookie is sent to it, and thereby give yourself the choice whether to accept it or not. However, this may impair the quality of the services that we provide to you in relation to your account.

10. Security

Pro Mirror Market takes security very seriously and adopts industry and information security best practices to protect your personal information and ensure it is not accessed by unauthorized persons. Measures include encryption of data during transmission, strong authentication mechanisms and secure access to machines and data.

11. What Are Your Rights?

You need not give us any of the personal information requested by Pro Mirror Market. However, without that information, Pro Mirror Market may be unable to open an account for you, where the information is requested in an application form, or to provide you with any other services, information or assistance you have sought. Should you have any questions or complaints about your privacy please contact us. If a complaint is not resolved by Pro Mirror Market to your satisfaction, you may complain to the Information Commissioner. Under data protection legislation, you have (subject to certain exceptions) the right to obtain copies of any personal information which Pro Mirror Market holds about you and to inform Pro Mirror Market of any inaccuracy. If you have a request, please contact us to obtain a subject access request form. We may charge a nominal fee to cover the cost of verifying the application and locating, retrieving, reviewing and copying any material requested.

12. Your Consent

By accessing this website or other service we provide to you, you consent to Pro Mirror Market collecting, maintaining, using and disclosing personal information about you and provided by you or by another person as described above.

13. Amendments to Policy

Pro Mirror Market may make changes to this Privacy and Security Policy from time to time for any reason and will notify you of such changes by posting an updated version of this policy on this website. You are responsible for regularly reviewing this Privacy and Security Policy and if you use this website or other service, we provide to you after any changes are published, any such use shall constitute your agreement to those changes.

Contents